Check out our most frequently asked questions below. If you still need help, please contact us here.
Shipping
When will my order ship?
Thank you for your order! We are excited to let you know that your items will be carefully crafted and prepared for shipment within the next 1-2 weeks. During this time, our skilled team will spend up to 1 week ensuring that your order is produced to the highest quality standards. Once production is complete, your package will be swiftly dispatched and should reach you within a week or even sooner. We appreciate your patience and understanding as we work diligently to deliver your order to you. Thank you for choosing us!
How long will shipping take?
Shipment within the next 1-2 weeks.
Returns
How can I make a return?
Return Policy
Before completing your purchase, please ensure that you have carefully verified all details in your order, including your billing and shipping address, email, and phone number.
Damaged Items: In the event that your item arrives damaged, you may qualify for a return or exchange. Contact us within 5 days of receiving your order to proceed with the necessary steps.
For a return to be accepted, the item must be in its original condition, unworn, unused, with tags, and in its original packaging.
To commence the return process, reach out to us at Contagious.EnterpriseLLC@gmail.com
If your return is approved, we will provide a return shipping label and guidelines on how and where to send your package. Items returned without prior authorization will not be accepted.
For any queries regarding returns, you can always reach us at Contagious.EnterpriseLLC@gmail.com
Refunds
Upon receiving and inspecting your return, we will inform you about the approval status of the refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take 7-10 business days for your bank or credit card company to complete the refund process.
Are returns free?
If your return is approved, we will provide a return shipping.
When will I receive my refund?
Please note that it may take 7-10 business days for your bank or credit card company to complete the refund process.